Samsung Front load washing machine sound] There is a humming noise during spinning
### Step 1: Perform the Basic User-Level Checks
Before assuming the worst, it is vital to rule out the most common causes of noise and vibration. According to Samsung's official support guidelines, noise is often a symptom of improper installation or usage.
**1. Check for an Unbalanced Load**
The most frequent cause of loud noises (including a deep humming or thumping) is an uneven distribution of laundry. Front loaders spin very fast to extract water; if the weight is off-balance, the drum will struggle to rotate smoothly.
- **The Fix:** Pause the cycle and open the door. If you are washing a single heavy item (like a blanket, comforter, or pair of jeans), add a few towels to balance the weight. If the load is very large, remove some items. Redistribute the clothes evenly around the drum by hand before restarting.
**2. Ensure the Shipping Bolts are Removed**
If your machine is new or recently moved, this is a critical check. Samsung installs shipping bolts in the back of the unit to secure the drum during transit. If these are left in place, the drum cannot move freely, causing violent vibrations and a loud humming or rattling noise.
- **The Fix:** Look at the back of the washer. There should be four holes with nothing in them. If you see large bolts with plastic spacers, you need to remove them immediately and keep them for future moves.
**3. Level the Machine and Clear Surroundings**
A machine that isn't perfectly level will "walk" or hum as the tub tries to stabilize. Use Samsung’s no-tool method to check this.
- **The Fix:** Press down on each corner of the top panel. If the machine rocks or shifts, you need to adjust the leveling feet. Turn the front feet clockwise to lower the machine or counterclockwise to raise it. Once stable, tighten the locking nut against the base of the machine. Also, ensure the back of the washer isn't touching the wall or a cabinet, as vibrations can transfer through contact.
### Step 2: Mechanical and Foreign Object Inspection
If the machine is level and the load is balanced but the hum persists, the issue is likely internal.
**4. Check the Drain Pump and Filter**
A specific, rhythmic humming or buzzing that occurs when the machine is draining (usually before the spin cycle) often indicates a struggling drain pump. If a small item like a coin, hairpin, or sock has lodged itself in the pump, the motor will strain against the blockage.
- **The Fix:** Open the small access door at the bottom front of the washer. Place a towel on the floor to catch water. Pull out the drain hose and drain the residual water, then unscrew the pump filter. Clean out any debris, lint, or small objects you find inside.
**5. Listen for Metal-on-Metal Contact**
If the noise is a metallic *clanging* or a deep hum accompanied by scraping, you may have a hardware failure. In some cases, a foreign object has slipped past the drum seal into the outer tub. In more severe cases, the drum bearings or the "spider arm" (the bracket holding the drum) may be worn out.
- **The Fix:** Turn the drum by hand slowly. If you hear a grinding or scraping sound, the bearings are likely failing. If the drum feels loose or wobbles side-to-side significantly, the spider arm may be broken. *Note: These are advanced repairs that require disassembling the entire washer.*
### Step 3: When to Call a Professional
If you have removed the shipping bolts, leveled the feet, cleaned the drain pump filter, and tested the machine with a balanced load (like four bath towels) but the hum remains loud, **you likely need professional service**.
The "hum" may actually be the sound of the motor straining against resistance caused by worn bearings. As noted in repair forums, replacing tub bearings is a complex job that involves splitting the outer tub open. Samsung service technicians often recommend replacing the whole tub assembly in these cases.
**Final Recommendation:**
Do not ignore a persistent humming noise. Continuing to run the machine with broken bearings can lead to the drum seizing up completely, damaging the main control board or the stator motor. If the basic fixes above don't solve the problem, contact Samsung support to schedule a technician visit before the issue causes irreversible damage to the washer.